Last updated: September 1, 2026
Luna Bella Baby Shop (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lunababyclothes.com.
1. Information We Collect
Personal Information: When you contact us or submit an inquiry form, we may collect your full name, email address, phone number, company name, shipping address, and any other information you voluntarily provide.
Non-Personal Information: We may automatically collect browser type, operating system, IP address, pages visited, time and date of visit, referring website URLs, and device information.
Cookies: We use cookies to enhance your experience, including essential cookies, analytics cookies, and preference cookies. You can control cookies through your browser settings.
2. How We Use Your Information
- To process and respond to your inquiries and quote requests
- To provide customer service and support
- To send you product catalogs, pricing information, and updates (with your consent)
- To improve our website, products, and services
- To analyze website usage and trends
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with trusted service providers (shipping companies, payment processors, email providers, hosting providers) who are obligated to keep your information confidential. We may also disclose information when required by law or in the event of a business transfer.
4. Data Security
We implement SSL encryption, secure server hosting, regular security updates, access controls, and regular security audits to protect your information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information. To exercise these rights, please contact us at alijinmachao@gmail.com. We will respond within 30 days.
6. Children’s Privacy
Our Site is intended for business use by adults. We do not knowingly collect personal information from children under the age of 16.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: alijinmachao@gmail.com
- Phone/WhatsApp: +86 13129341142
- Address: Guangzhou, Guangdong, China